Samantha Dickson was amazing to work with. She was extremely patient and exceeded our expectations. Her thoroughness and friendly demeanor made our experience positive. I would highly recommend her to anyone wishing to purchase a vehicle!
Submitted on 2021-09-20
Ashlen was very kind . Her personality was genuine and she was very upfront and honest.
She showed compassion and a personal interest. She was willing to speak to my aunt who was helping me .
She went back and forth to the finance office for me.
I was very nervous when I came in but she made me feel better.
I appericate her very much !
Submitted on 2021-08-14
Bret was very helpful to me. He showed great customer service. He kept me informed throughout the whole process. I would highly recommend him and the dealership to anyone who is looking. I'm a very satisfied customer.
Submitted on 2021-08-08
I started out this week without even a thought in my mind of purchasing a car. Tuesday I saw an ad on FB. I was like, what the heck, why not? I booked an appointment for Wednesday afternoon. I went back on Thursday and closed the deal. DANIELLE CRAIG was the absolute best. When I sat down with her we instantly hit it off. I believe I enjoyed our conversation more than the buying experience. When I realized the deal was going through internally I became very nervous. Like I said, I wasn’t thinking of buying a car this week. She talked me through it. We talked about the car, personal experiences, and I could tell she is truly genuine and wants to help people buy a vehicle. She made the experience so pleasant. Then Chris in finance sealed the deal. Between Danielle and Chris, I couldn’t have asked for a better team. Thank you all so much!!
Submitted on 2021-07-24
Ashlen R is amazing to work with. She contacted me stating I was pre approved for a car. Honestly I wasn’t looking for a car, I then thought about my husband, he had been talking about his “dream car”. I told her what he wanted. She found the car. He went to see the car fell in love. Now mind you I’m a 1000 plus miles away working. Ashlen and her awesome finance manager fed ex the paperwork on Wednesday. I received the paper work on Thursday, sent it back and my husband has his car on Friday. This car buying experience was so easy. No hassle and no stress. They were honest and very professional. Thank you guys for making my husband dream a reality.
Submitted on 2021-07-16
Absolutely in love with my new 2022 outlander! Amazing workers and I honestly don’t have one bad thing to say about our salesman Ollie! He had every answer to every question, and made this buying process fun and definitely less stressful! Hands down best experience I’ve ever had at a dealership. Definitely will be back to see him if ever needed in the future.! Thank you everyone.
Submitted on 2021-07-07
Great customer service! Professional! Integrity! Awesome communication! This description is of Ms. Michelle and Ms. Sandra the saleswomen at Royal Mitsubishi in Baton Rouge, La. These ladies made it possible for me to purchase a 2022 Mitsubishi Outlander. Thank you ladies for EVERYTHING! You made this experience stress free. I highly recommend Royal Mitsubishi for your next vehicle! Be sure to ask for Ms. Michelle or Ms. Sandra! Special thanks to Mr. Lewis. You are awesome! Great team effort!
Submitted on 2021-06-28
Danielle Craig is truly a Angel from God, she not only made us feel welcome she made us feel like family. She was very knowledgeable. I never been to a dealership and experienced a salesperson as herself, she is one of a kind. She is great at what she does. She made sure that my Mom got what she wanted and what she was comfortable with she didn’t force a vehicle that my mom wouldn’t be comfortable with. I pray that nothing but Blessings come her way.
Submitted on 2021-06-26
Hello to anyone listening and needed a VEHICLE go to Royal Mitsubishi on 9325 Airline Hwy and ask for Mrs. Michelle Vaughn SHE WILL, I tell you she WILL DO IT!!!!! You will RIDE! SHE WORKS HARD AND DON’T GIVE UP ON HELPING YOU GET IN A VEHICLE AND ON YOUR WAY!!! SO PLEASE GO SEE HER SHE WILL DO IT AND YOU WILL RIDE JUST AS I DID WITH EVERYTHING I HAD GO ON SHE WILL WORK IT OUT THANK YOU GOD FOR Mrs. Michelle 🤞🏽🙌🏽🎉🎁🎊🙌🏽🤞🏽
Submitted on 2021-06-08
I personally had a great car buying experience at Royal. The financial experts that made my experience great were Mrs. Michelle Vaughn and Mr. Andrew Anthony. Mrs. Vaughn was very knowledgeable about the vehicles and very helpful with my buying process. I would definitely recommend Mrs. Michelle if you are looking for great customer service, a rememberable experience, and great guidance through your vehicle purchase experience. Mr. Anthony, was very professional, organized, and willing to answer any questions that may have arose during the signing process for my purchase. Thanks Mrs. Michelle Vaughn & Mr. Andrew Anthony!!!
Submitted on 2021-05-30